A little Care Goes a Long Way

A Little Care Goes a Long Way

Why we do what we do at Norvic

Working in Homecare is not for everyone, but for those with the gifts, compassion and tenacity to do it; it is extremely rewarding. Our nurses and carers play an active role in the health, happiness and wellbeing of our Service Users, as well as their families and loved ones.

So, why do we do what we do, and what impact does it make?

Peace of Mind

Knowing that a Service User will receive regular visits from an experienced carer provides a sense of security, both for them and for those who know them. Whatever someone needs, we are ready with the right support: our team has the experience to accommodate for different types of care, including support for dementia, palliative, mental health, learning difficulties, autism, acquired brain or spinal injuries and people who have suffered a stroke.

Dignity & Security

Our carers assist our Service Users in all the day-to-day things they may no longer be able to safely do without help. This includes getting in and out of bed or chairs, maintaining hygiene and a clean, unobstructed home, eating meals and tackling everyday chores. These are not just tasks that ‘need doing’ – we emphasise assisting our Users in a way that protects their privacy and dignity, enabling them to feel empowered and, most importantly, still themselves. This support not only protects our Service Users from risk – it also supports their mental health and happiness.


We all like some alone time, but being alone can take a toll if we don’t have the power to head out and see people. We look to build trust and friendship with our Service Users: we want them to be happy with the person in their home, and for visits to be welcome company. Staying social is essential for maintaining mental health, and it can have a positive impact on physical health too! Where possible, we also encourage our Service Users to head out or take part in activities, if they are able.

Helping Young & Old

Many of our of Service Users are older people, but some are young adults. Whether through physical or mental health, many young people can find themselves needing support. This care can be at home, or accompanying young people to events and appointments.

There are so many life challenges in growing up that we all face: we do what we can to help our young Service Users navigate any extra challenges, and we love to see them grow in confidence.

What we do isn’t easy, but it is rewarding, and we always need new carers to join our team. If you are interested in becoming an agency nurse or healthcare support worker in the Norfolk & Suffolk area, take a look at our vacancies.

If you are interested in joining our team, or you know someone who would benefit from the support we offer,
contact us today at info@norvichealthcare.co.uk or call us on 01603 865 665. We are here to help!

A Day In the Life of Homecare: What is it like to be a Homecare worker?

A Day In the Life of Homecare

What is it like to be a homecare worker?

What does an average day working in homecare contain? If you are thinking about a career in care or looking for a support service for your loved one, read on to learn a little about what one of our nurses or home carers gets up to. The answer is an impressive one!

No two days are the same

The first thing to learn about care is that there is no ‘average’ day. Working in homecare means working with people, and every one of our Service Users is unique – in fact, a lot of them are real characters. Any day might throw a curveball or challenge at you, but we also meet incredible people, and it is an incredible privilege and joy to get to know everyone we support.

The background

Our carers will either arrive to us with a NVQ Level 2 Health & Social care, or they will be working on this during their first two years with us. We support this ongoing training, as well as the other aspects of our team’s lives that they need to juggle, by offering flexible working hours. You might start early some days, getting a Service User ready to start their day, or you might work late, letting them end their day with help and security.

Care work: What we do

Our home carers will visit our Service Users at an agreed time daily to provide:

– Help in moving around. This might mean getting in or out of bed, a chair or the bath.
– Assistance in dressing, washing and eating.
– If agreed, keeping the home clean, hygienic and safe.
– Helping with the shopping, the laundry, and other daily tasks.
– Our carers are not asked to cook, but they might reheat prepped meals.

Our palliative carers also do an amazing job in supporting our Service Users who have decided to spend their last days at home with family and loved ones. They work alongside nurses and other healthcare professionals to provide emotional support to the individual’s and their families. All of these roles are essential to the wellbeing of our Service Users. However, they aren’t the full story: our team members also provide so much more. A carer is not just in someone’s life to help with movement and chores – they provide company, a confidant, and a friend. Whilst staying on top of the to and fro of day to day life, our team members also:

– Get to know our Service Users, listening to them and sharing stories and life experiences.
– Encourage socialisation and activities where possible.
– Keep an eye on our Users’ mental health & wellbeing.
– Stay caring and vigilant over health and ability, and pass on witnessed changes as needed, to make sure our Service Users keep getting the help and support they need.

In all we do, some points are key: we protect the dignity, privacy and wellbeing of our Service Users as our top priority; we are ready to go above and beyond to make their day positive, safe and stress-free; we are not just here to do a job – we are here to be an ally and friend.

We operate throughout Norfolk & Suffolk, supporting not only the elderly, but also young adults, and anyone dealing with physical or mental health issues that impacts their day to day living.

If you have a loved one who requires homecare support,
contact us today or call us on 01603 865 665 to discuss their needs and what we can do to help.